Europe and International Customer Service Associations.
International Customer Service Association
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
http://www.icsa.com/
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
http://www.icsa.com/
Mystery Shopping Providers Association
Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally.
http://mysteryshop.org/
Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally.
http://mysteryshop.org/
Consortium for Service Innovation
http://www.serviceinnovation.org/
The Consortium for Service Innovation is a non-profit alliance of customer service organizations that are working together to solve industry-wide challenges.
We are dedicated to improving the experience of customers, employees and partners through the development of innovative strategies, business models and industry standards.
http://www.serviceinnovation.org/
Customer Care Institute (CCI)
CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
http://www.customercare.com/
CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
http://www.customercare.com/